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Fully Managed Plan

Protect the cornerstone of your business. Now, with ManagedPlan service you can insure the health of your computer network. We'll come visit you, analyze your user environment (at NO cost to you) and mutually arrive at a plan to best keep your technology in line with your overall business objectives. We'll then provide you with a customized ManagedPlan services proposal for all your technology infrastructure, then compare for yourself, and see if ManagedPlan isn't a more cost-effective way to maintain your network. Let MicroPrice worry about your network - we’ll help you escape from the costly and unproductive firefighting approach to your IT problems.

Getting started with ManagedPlan; is both simple and easy. We believe in being long on convenience and short on hassle - see if you don't agree:

	Unlimited Service Plan at a Flat monthly fee, based on size of your network
	Hardware Warranty included for equipment less than 4yrs old.
	Annual contract allows pricing to be discounted to reflect annual volume commitment, resulting in a lower overall hourly rate than our best block discounting
	NO startup or “management” fees
	No travel time charges (if you are within 30 minutes from Columbia)
	Annual Anti-Virus and Spyware Subscription included
	You only pay for services rendered, period.

If you'd like more information or have additional questions, please contact us at sales@MicroPrice.com or you can reach us at 803-748-7600

Network Support Plans
MicroPrice Network Support Plans help small businesses meet their essential technology needs conveniently and affordably. Including a combination of fundamental network support and managed services, these comprehensive plans enable you to supplement your in-house IT resources or select a complete outsourced solution – all for a set monthly fee.

Perfect for small businesses ...
By selecting a Service Plan, you can rest assured that your core technology requirements are covered – from on-site and remote Help Desk support, to remote network monitoring and guaranteed emergency response times.

Options, not restrictions ...
These options make business IT easy to budget, manage and understand. All plans feature a combination of on-site support and remote Help Desk support.

Description	SOHO	Bronze	Silver	Gold	Diamond	Platnuim
Quarterly Fee Includes features below	$250	$895	$1,595	$2,295	$2,995	$3,595
Included Technical Support Hours per Quarter Includes a combination of both on-site & remote support	2	8	16	24	32	40
Max. On-site Support Hours per Quarter - Balance of hours can be used for remote support	2	6	12	18	24	30
Hourly Rate for Additional On-site Service - Over quarterly Max. shown above	$140/hr	$120/hr	$110/hr	$100/hr	$90/hr	$90/hr
Hourly Rate for Additional Help Desk Remote Support	$120//hr	$100//hr	$95/hr	$90/hr	$80/hr	$80/hr
Emergency Server/Network Down! Guaranteed 30-minute On-site Response	0	1 per Qtr	2 per Qtr	1 per mth	2 per mth	3 per mth
On-site Travel Charges (30-min minimum)	None	None	None	None	None	None
Preventive Server Software Updates, Fixes, Service Packs, Emergency Technical Bulletins
Customized network support plans, additional pre-paid and multi-year term discounts available! 1. 12 month Agreement required. 2.ServerDown! 30-Minute service level guarantee: MicroPrice will credit Customer for cost of site visit if engineer fails to arrive on-site, during standard support hours, within 30 Minutes of initial call (excluding travel time) to the MicroPrice Support at 803-748-7600, Inclement weather,and traffic accidents excluded. Limited to $150 per occurrence. 3. Prices subject to change without notice. Contact a MicroPrice representative for complete plan details.

Whatever your business need, each of our plans is uniquely tailored to meet all your technology requirements with services that are:

On-demand – support for technical projects, upgrades and installations
Preventive – monthly regularly scheduled proactive maintenance
Immediate – emergency on-site technical assistance
Remote – network monitoring and remote Help Desk assistance

Contact us to learn which Network Support Plan is right for you – or learn how to customize a plan for your organization. Either way, our affordable "pay-as-you-go" services will give you the freedom to manage your business, while MicroPrice manages your network.

Service Plans